Terms of Service

Island Loot Mart ("we," "us," or "our") provides an independent third-party service for the delivery of in-game items, villagers, and related digital goods for Animal Crossing: New Horizons through our website at https://islandlootmart.com (the "Site").

These Terms of Service ("Terms") govern your access to and use of the Site and the services we offer. By using the Site, you agree to these Terms.

By accessing or using the Site, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree, do not use the Site or our services. These Terms apply to all visitors and users.

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Site. If you are under 18, you may use the Site only with the involvement or permission of a parent or legal guardian. The Site is not intended for children under 13.

Island Loot Mart is an independent third-party service. We are not affiliated with, sponsored by, authorized by, or endorsed by Nintendo Co., Ltd. or any of its subsidiaries.

Animal Crossing, Animal Crossing: New Horizons, Nintendo, Nintendo Switch, Nintendo Switch Online, Dodo Code, and all related names, characters, marks, and logos are trademarks or registered trademarks of their respective owners. References to game names and in-game items are used solely to identify the game and the services customers are requesting.

We do not claim ownership of Nintendo's intellectual property. In-game items exist within the relevant game's software and environment and remain the property of their respective rights holders.

Creating an account allows you to track orders, participate in the Island Loot Club loyalty program, and manage your information. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate information and to keep your account information current.

The products available on the Site are services involving the delivery of in-game items within Animal Crossing: New Horizons. When you place an order, you are purchasing a delivery service — not ownership of any in-game item or intellectual property.

In-game items exist within the game's software and environment. We do not sell ownership of Nintendo's intellectual property or any third-party intellectual property.

When you place an order, you agree to:

• Provide accurate and complete checkout and delivery information.
• Review your order carefully before completing payment.
• Ensure you meet the game and connectivity requirements for delivery.

We may reject or cancel an order for reasons including suspected fraud, pricing or technical errors, inability to fulfill, or violations of these Terms. Payment must successfully complete before fulfillment begins. Receiving an automated order confirmation does not override any fraud or security review we may conduct.

Prices are displayed on the Site in US dollars unless otherwise indicated. We reserve the right to change prices at any time, but changes do not affect orders already placed and paid for. Payment is processed through our third-party payment provider at checkout.

Orders are delivered digitally and in-game. For Animal Crossing: New Horizons deliveries, you generally must:

• Provide a valid, functioning Dodo Code.
• Have access to Animal Crossing: New Horizons and the necessary game and connectivity requirements, including a Nintendo Switch Online membership where required.
• Keep your island accessible during the delivery window.
• Follow any delivery instructions provided.

Delivery times shown on the Site, if any, are estimates and are not guaranteed unless we explicitly state a guaranteed delivery time. You are responsible for ensuring compatibility and access to the game.

Refund eligibility depends on the specific circumstances of each order. We aim to handle all requests fairly and promptly.

If you experience a problem with an order or payment, please contact us first — we will work to resolve it directly. Initiating a chargeback or payment dispute without first contacting us may delay resolution.

Fraudulent chargebacks or abuse of the dispute process may result in account suspension, cancellation of pending orders, loss of promotional or loyalty benefits where legally permitted, and restriction from future orders.

The Island Loot Club loyalty program allows members to earn points on eligible orders and redeem points for rewards. Points are awarded according to our order-fulfillment process — points are not awarded immediately upon payment but are credited when an order is fulfilled.

• Points are earned at the configured rate per dollar spent.
• Rewards may require minimum point thresholds for redemption.
• Points and rewards have no cash value and cannot generally be sold, transferred, or exchanged for cash.
• Abuse or fraud involving the loyalty program may result in point adjustments, reward cancellation, or account action.
• Program structure, reward offerings, and point-earning rates may change at our discretion.

You agree not to:

• Engage in fraud or misrepresentation.
• Abuse chargeback or dispute processes.
• Access another person's account without authorization.
• Introduce malicious code or attempt to compromise Site security.
• Attack or interfere with our infrastructure or services.
• Attempt to bypass security or access controls.
• Abuse promotional, reward, or loyalty systems.
• Use automated tools to access the Site where prohibited.
• Interfere with other users or with the proper operation of the Site.

We take fraud and abuse seriously. We may review orders for fraud indicators and may cancel, delay, or refuse orders that we believe are fraudulent or abusive. We may also share information with payment processors or authorities where we believe it is necessary to investigate or prevent fraud.

The Site, its design, content, branding, and original materials are owned by or licensed to Island Loot Mart. Nintendo and other third-party trademarks and intellectual property belong to their respective owners. Nothing in these Terms grants you any right to use any trademark or intellectual property except as necessary to use the Site and receive our services for your personal, non-commercial use.

We rely on third-party services to operate the Site, including hosting, payment processing, and advertising technologies. We are not responsible for the practices of these third parties. Your use of third-party services may be subject to their own terms and policies.

We strive to keep the Site available but do not guarantee uninterrupted access. The Site may be unavailable due to maintenance, updates, technical issues, or circumstances beyond our control. We may modify, suspend, or discontinue features at any time without notice.

The Site and our services are provided "as is" and "as available," without warranties of any kind, whether express or implied. We do not warrant that the Site will be error-free, secure, or available at all times. To the extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

To the maximum extent permitted by law, Island Loot Mart shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenue, arising from your use of the Site or our services. Our total liability for any claim arising from these Terms or your use of the Site shall not exceed the amount you paid us for the order giving rise to the claim.

Some jurisdictions do not allow certain limitations, so some of these limits may not apply to you.

We may suspend or terminate your account or access to the Site if we believe you have violated these Terms, engaged in fraud or abuse, or for any other reason we determine appropriate. You may close your account by contacting us.

We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you. Your continued use of the Site after changes take effect constitutes acceptance of the updated Terms.

These Terms and any disputes arising from them will be governed by applicable law, without regard to conflict-of-law principles. The specific governing jurisdiction and venue for resolving disputes will be determined in accordance with applicable law relevant to Island Loot Mart's business operations.

We will first attempt to resolve any dispute through direct communication. If informal resolution is not possible, disputes will be resolved in the applicable jurisdiction as determined by governing law.

If you have questions about these Terms, please contact us: