Privacy Policy

Island Loot Mart ("we," "us," or "our") operates the website https://islandlootmart.com (the "Site"), through which we offer in-game delivery services for Animal Crossing: New Horizons items, villagers, and related digital goods. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information.

We are committed to being transparent about our data practices and to respecting your privacy. This policy describes our practices in plain language so you can make informed decisions.

This Privacy Policy applies to all visitors and users of the Site, including customers who place orders and members of the Island Loot Club loyalty program. It covers information collected through the Site and through the services we use to operate it.

This policy does not apply to practices of third-party services that we link to or integrate with but do not control, such as payment processors. Those services are governed by their own privacy policies, which we encourage you to review.

We collect only the information necessary to operate the Site, process orders, deliver items, and provide customer support. The categories below describe the types of information we may collect.

We use the information we collect to:

• Process and fulfill your orders, including coordinating in-game delivery.
• Communicate with you about your orders, account, and support requests.
• Administer the Island Loot Club loyalty program, including tracking points and reward redemptions.
• Maintain the security and integrity of the Site.
• Detect, prevent, and respond to fraud, abuse, and policy violations.
• Improve and optimize the Site, our services, and the customer experience.
• Comply with applicable legal obligations.

We do not sell your personal information.

Payment information is processed by third-party payment processors. We use the supported Base44 Payments (Wix) infrastructure to handle checkout and payment processing.

Island Loot Mart does not intentionally store full payment-card numbers or card security codes on its own application servers. Payment credentials are handled by the payment provider under its own security and privacy practices. We retain records of transactions — such as order amounts, dates, and payment status — for order management, accounting, and support purposes.

We rely on third-party service providers to operate the Site. These include:

• Base44 — hosting, application infrastructure, backend services, and authentication.
• Wix / Base44 Payments — payment processing and hosted checkout.
• Google — Google Ads, conversion measurement, and related advertising technology.

Each provider processes information under its own privacy and security practices. We share only the information necessary to use these services.

We use cookies and similar technologies to operate the Site and, where applicable, to measure advertising and site activity.

You can control cookies through your browser settings. Disabling essential cookies may prevent parts of the Site from functioning. Where consent is legally required for non-essential cookies, we will respect applicable consent requirements.

We may use Google Ads and related Google technologies to:

• Measure the performance of our advertising.
• Understand whether advertisements result in visits to the Site or purchases.
• Measure site activity and engagement.
• Prevent duplicate conversion measurement where applicable.

These technologies may use cookies or similar technologies. We do not sell your personal information, and we do not engage in cross-context behavioral advertising unless our implementation specifically does so. Where consent is legally required for advertising-related tracking, that tracking will respect applicable consent requirements.

If you create an Island Loot Mart account, we store your account information, order history, and Island Loot Club loyalty data. Loyalty data includes your points balance, lifetime points, reward tier, and reward redemption history.

Points and rewards have no cash value. Loyalty data is used to administer the Island Loot Club program and provide member benefits. You can view your loyalty information through your account at any time.

We retain your information for as long as your account is active and for additional periods as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Order and transaction records may be retained for longer periods as required for accounting and legal compliance.

When information is no longer needed, we will delete it or anonymize it, subject to applicable legal retention requirements.

With your consent where required, we may send you emails about your orders, account, and — if you opt in — promotional content. You can opt out of promotional communications using the unsubscribe link in emails or through your account settings. Transactional messages, such as order confirmations, are sent regardless of promotional preferences.

Depending on where you live and applicable law, you may have rights regarding your personal information. These may include the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Request portability of your data in a structured, machine-readable format.
• Restrict or object to certain processing of your information.
• Withdraw consent where we rely on it.
• Opt out of certain processing where applicable.

To exercise these rights, contact us using the method described in Section 18. We will respond in accordance with applicable law.

The Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are under 18, you should use the Site only with the involvement or permission of a parent or legal guardian where appropriate.

If you are a parent or guardian and believe we have collected information from a child under 13, please contact us using the method described in Section 18, and we will take steps to delete such information.

This statement does not by itself guarantee compliance with all applicable children's privacy laws, and we reserve the right to adjust our practices as needed to comply with applicable legal requirements.

We take reasonable measures to protect your personal information using technical and organizational safeguards. However, no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we work to protect your information against unauthorized access, alteration, or disclosure.

The Site may contain links to third-party websites or services that we do not control. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

The Site is operated from the United States. If you access the Site from outside the United States, your information may be transferred to and processed in the United States or other countries. By using the Site, you consent to such transfers, to the extent permitted by applicable law.

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or your personal information, please contact us: